In order to fully comply with anti-money laundering laws, PrimeoneFX demands two kinds of documents for the satisfactory identification and verification of customers’ account. The first one is a government issued document with a photo of the customer on it. It can be a passport, driving license or regular ID card which must be issued by the government. The second one is any bill or document with the complete name and address information on it. It can be a utility bill, bank statement, affidavit or any other type of bill which contains the correct personal information (name and address). The proof of address must not be more than 3 months old. Moreover, PrimeoneFX requires an electronic signed application form submission. Customers are also required to inform PrimeoneFX if there are any changes to their personal information. In case documents are in a non-western language, they must first be translated into English by any official translator and this translated copy must be duly signed and stamped by that translator and submitted along with other related documents and clients’ photo on it Deposits and Withdrawals
In case of money deposits the sender name must match the name of customer present in PrimeoneFX record. No third party mediation is allowed in this case so Mr or Ms. A cannot deposit money from his name for Mr or Ms. B. Similarly, in case of a money withdrawal, the recipient’s name must match the name of the account holder they are withdrawing money from. If the transaction is online money, then funds will only be withdrawn through same online transfer system to the same account from where it has been transferred.